20-Min Virtual Visit with Veterinarian
Your pet's path to wellness. California residents only.
Service Description
IMPORTANT! Due to regulatory requirements, your pet MUST be present for the virtual consultation. If you cannot coordinate your pet to be present, please schedule a time when you can. To book a visit, you must be a resident in the state of California. Veterinarian's Profile: Dr. Terry White is a California-licensed veterinarian and DVM. With a career spanning over 40 years practicing veterinary medicine, Dr. White has dedicated more than 15 of those years to serving as a Medical Director and Regional Medical Director across various states. In this pivotal role, he has been instrumental in overseeing the medical excellence of veterinarians, as well as offering invaluable medical guidance and training to the next generation of veterinary professionals. Dr. White's focus is in veterinary general medicine in relation to cats and dogs. He celebrates the human animal bond and looks forward to assisting you with your furry friend!
Cancellation Policy
Cancellation Policy We understand that plans can change unexpectedly, and we strive to offer flexibility in scheduling. However, to respect the time and commitment of our veterinarians, we have established the following cancellation policy: If you need to cancel your appointment or reservation, we kindly request that you do so with at least 12 hours' notice. This allows us the opportunity to fill the vacancy and accommodate the needs of other animal patients. Please be advised that once within the 12-hour period prior to your scheduled appointment or reservation, we are unable to offer refunds. This policy applies regardless of the reason for cancellation or rescheduling. No-Show Policy If you do not show up for your scheduled consultation, no refunds will be issued. Our veterinarians will be available for the first 10 minutes of the scheduled appointment time. If you are unable to join the consultation within this time frame, the appointment will be considered a no-show. Late Arrivals Policy If you join the consultation more than 10 minutes after the scheduled start time, we will proceed with the consultation, but we will not be able to extend the appointment beyond the originally scheduled end time. We appreciate your understanding and cooperation in ensuring that our veterinarians can provide the best quality of care to you and your fur baby. Reschedule Policy Should you need to reschedule your appointment, we are more than happy to assist. We require at least 12 hours' notice to reschedule your booking to another available time slot without incurring any additional charges. Reschedule requests received with less than 12 hours' notice may not be accommodated due to scheduling constraints and will be treated as cancellations, incurring the full service fee.
Contact Details
7077423352
hello@joineverpal.com